# Privacy Policy
**Effective Date:** September 17, 2026
K.T.S. Travel and Tours and Transport Services Incorporated (“KTS Travel and Tours,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, contact us, book our travel services, or use our transportation and tour-related services.
This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information in accordance with applicable Philippine privacy laws, including the **Data Privacy Act of 2012 (Republic Act No. 10173)** and its implementing rules and regulations.
## 1. Information We Collect
We may collect the following information when you interact with us:
### Personal Information
* Full name
* Contact number
* Email address
* Billing or payment information
* Address or location
* Passport or travel document details, when required for travel arrangements
* Date of birth or nationality, when necessary for booking or visa-related services
* Emergency contact details
* Other information voluntarily submitted through inquiry forms, booking forms, or communication channels
### Technical and Website Information
When you visit our website, we may automatically collect:
* IP address
* Browser type and device information
* Website pages visited
* Date and time of access
* Cookies and similar technologies
* Referring website or source
## 2. How We Use Your Information
We may use your personal information for the following purposes:
* Processing travel inquiries, reservations, and bookings
* Arranging flights, accommodations, tours, transportation, and related services
* Communicating booking confirmations, updates, and travel reminders
* Preparing quotations, invoices, and payment records
* Providing customer support and responding to inquiries
* Processing visa assistance or travel documentation when requested
* Improving our services, website, and customer experience
* Sending promotional offers, travel updates, and marketing materials, where permitted and with your consent when required
* Complying with legal, regulatory, accounting, and contractual obligations
* Preventing fraud, misuse, or unauthorized transactions
## 3. Sharing and Disclosure of Information
We do not sell or rent your personal information.
However, we may share relevant information with trusted third parties when necessary to provide our services, including:
* Airlines, hotels, resorts, cruise operators, and tour providers
* Transportation providers and professional drivers
* Travel insurance providers
* Visa processing agencies or authorized partners
* Payment processors and financial institutions
* Government agencies, immigration authorities, or regulatory bodies when legally required
* Technology, hosting, email, and customer-support service providers
* Business partners involved in fulfilling your requested travel arrangements
We only share information reasonably necessary for the intended purpose and, where applicable, require third parties to maintain appropriate confidentiality and security.
## 4. Data Retention
We retain personal information only for as long as necessary to:
* Fulfill the purpose for which it was collected
* Complete bookings and travel-related transactions
* Meet legal, accounting, tax, and regulatory requirements
* Resolve disputes and enforce agreements
* Maintain legitimate business records
When personal information is no longer necessary, we will securely delete, anonymize, or dispose of it in accordance with applicable laws and our internal retention procedures.
## 5. Data Security
KTS Travel and Tours implements reasonable organizational, physical, and technical security measures to protect personal information against:
* Unauthorized access
* Loss or theft
* Alteration or misuse
* Unauthorized disclosure
* Accidental destruction
Although we take appropriate precautions, no online transmission or electronic storage system can be guaranteed to be completely secure.
## 6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
* Improve website functionality
* Remember user preferences
* Understand website traffic and visitor behavior
* Improve marketing and advertising performance
* Enhance user experience
You may adjust your browser settings to refuse or delete cookies. However, some website features may not function properly if cookies are disabled.
## 7. Third-Party Websites and Services
Our website may contain links to third-party websites, booking platforms, social media pages, payment services, or travel providers.
KTS Travel and Tours is not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of those websites before providing personal information.
## 8. Your Privacy Rights
Under applicable Philippine privacy laws, you may have the right to:
* Be informed about how your personal information is processed
* Access your personal information
* Request correction of inaccurate or incomplete information
* Object to certain processing activities
* Request deletion or blocking of personal information, where legally applicable
* Withdraw consent, where processing is based on consent
* Request a copy of your personal information, subject to applicable limitations
* File a complaint regarding the handling of your personal information
Requests may be subject to identity verification and legal or contractual limitations.
## 9. Marketing Communications
If you have agreed to receive promotional communications from us, we may send travel deals, tour packages, announcements, and special offers.
You may unsubscribe or request to stop receiving marketing messages at any time by contacting us or using the unsubscribe option included in the communication.
## 10. Children’s Privacy
Our services are not intentionally directed toward children without the involvement or consent of a parent or legal guardian. We do not knowingly collect personal information from children in violation of applicable laws.
## 11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices.
Any updates will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.
## 12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you may contact us through the following:
**K.T.S. TRAVEL AND TOURS AND TRANSPORT SERVICES INCORPORATED**
**Address:**
307 SRI Building, FB Harrison St., Pasay City, Philippines 1300
**Telephone / Mobile:**
283650212
09178901437
09185853362
09209091202
09932776899
**Email:**
[reservations@ktstravelandtours.com](mailto:reservations@ktstravelandtours.com)
**Website:**
[www.ktstravelandtours.com](http://www.ktstravelandtours.com)
By using our website or providing your personal information, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your information as described herein, subject to your rights under applicable privacy laws.
**Effective Date:** September 17, 2026
K.T.S. Travel and Tours and Transport Services Incorporated (“KTS Travel and Tours,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, contact us, book our travel services, or use our transportation and tour-related services.
This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information in accordance with applicable Philippine privacy laws, including the **Data Privacy Act of 2012 (Republic Act No. 10173)** and its implementing rules and regulations.
## 1. Information We Collect
We may collect the following information when you interact with us:
### Personal Information
* Full name
* Contact number
* Email address
* Billing or payment information
* Address or location
* Passport or travel document details, when required for travel arrangements
* Date of birth or nationality, when necessary for booking or visa-related services
* Emergency contact details
* Other information voluntarily submitted through inquiry forms, booking forms, or communication channels
### Technical and Website Information
When you visit our website, we may automatically collect:
* IP address
* Browser type and device information
* Website pages visited
* Date and time of access
* Cookies and similar technologies
* Referring website or source
## 2. How We Use Your Information
We may use your personal information for the following purposes:
* Processing travel inquiries, reservations, and bookings
* Arranging flights, accommodations, tours, transportation, and related services
* Communicating booking confirmations, updates, and travel reminders
* Preparing quotations, invoices, and payment records
* Providing customer support and responding to inquiries
* Processing visa assistance or travel documentation when requested
* Improving our services, website, and customer experience
* Sending promotional offers, travel updates, and marketing materials, where permitted and with your consent when required
* Complying with legal, regulatory, accounting, and contractual obligations
* Preventing fraud, misuse, or unauthorized transactions
## 3. Sharing and Disclosure of Information
We do not sell or rent your personal information.
However, we may share relevant information with trusted third parties when necessary to provide our services, including:
* Airlines, hotels, resorts, cruise operators, and tour providers
* Transportation providers and professional drivers
* Travel insurance providers
* Visa processing agencies or authorized partners
* Payment processors and financial institutions
* Government agencies, immigration authorities, or regulatory bodies when legally required
* Technology, hosting, email, and customer-support service providers
* Business partners involved in fulfilling your requested travel arrangements
We only share information reasonably necessary for the intended purpose and, where applicable, require third parties to maintain appropriate confidentiality and security.
## 4. Data Retention
We retain personal information only for as long as necessary to:
* Fulfill the purpose for which it was collected
* Complete bookings and travel-related transactions
* Meet legal, accounting, tax, and regulatory requirements
* Resolve disputes and enforce agreements
* Maintain legitimate business records
When personal information is no longer necessary, we will securely delete, anonymize, or dispose of it in accordance with applicable laws and our internal retention procedures.
## 5. Data Security
KTS Travel and Tours implements reasonable organizational, physical, and technical security measures to protect personal information against:
* Unauthorized access
* Loss or theft
* Alteration or misuse
* Unauthorized disclosure
* Accidental destruction
Although we take appropriate precautions, no online transmission or electronic storage system can be guaranteed to be completely secure.
## 6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
* Improve website functionality
* Remember user preferences
* Understand website traffic and visitor behavior
* Improve marketing and advertising performance
* Enhance user experience
You may adjust your browser settings to refuse or delete cookies. However, some website features may not function properly if cookies are disabled.
## 7. Third-Party Websites and Services
Our website may contain links to third-party websites, booking platforms, social media pages, payment services, or travel providers.
KTS Travel and Tours is not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of those websites before providing personal information.
## 8. Your Privacy Rights
Under applicable Philippine privacy laws, you may have the right to:
* Be informed about how your personal information is processed
* Access your personal information
* Request correction of inaccurate or incomplete information
* Object to certain processing activities
* Request deletion or blocking of personal information, where legally applicable
* Withdraw consent, where processing is based on consent
* Request a copy of your personal information, subject to applicable limitations
* File a complaint regarding the handling of your personal information
Requests may be subject to identity verification and legal or contractual limitations.
## 9. Marketing Communications
If you have agreed to receive promotional communications from us, we may send travel deals, tour packages, announcements, and special offers.
You may unsubscribe or request to stop receiving marketing messages at any time by contacting us or using the unsubscribe option included in the communication.
## 10. Children’s Privacy
Our services are not intentionally directed toward children without the involvement or consent of a parent or legal guardian. We do not knowingly collect personal information from children in violation of applicable laws.
## 11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices.
Any updates will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.
## 12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you may contact us through the following:
**K.T.S. TRAVEL AND TOURS AND TRANSPORT SERVICES INCORPORATED**
**Address:**
307 SRI Building, FB Harrison St., Pasay City, Philippines 1300
**Telephone / Mobile:**
283650212
09178901437
09185853362
09209091202
09932776899
**Email:**
[reservations@ktstravelandtours.com](mailto:reservations@ktstravelandtours.com)
**Website:**
[www.ktstravelandtours.com](http://www.ktstravelandtours.com)
By using our website or providing your personal information, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of your information as described herein, subject to your rights under applicable privacy laws.